Refunds and Cancellations

Effective Date: February 05, 2024

At Sparkle Solutions LLC, we are committed to providing the highest quality consulting services and online courses. We understand that flexibility is essential, and we want our clients to feel confident and satisfied with their purchases. Therefore, we offer a straightforward and flexible refund policy.

1. Consulting Services

1. Initial Consultation Fee:
   • The fee for the initial consultation is fully refundable if you decide to cancel at any time before the consultation.
2. Service Packages:
   • You can cancel your service package at any time and receive a full refund, regardless of the services rendered. We want you to feel comfortable with your decision without any financial pressure.
3. Cancellation:
   • Clients may cancel services at any time before a scheduled consultation and receive a full refund for that session. If you cancel after the session has taken place, you will still receive a full refund.
     
     

2. Online Courses

1. Course Purchase:
   • Refunds for online courses are available at any time, for any reason. Whether you have accessed the course content or not, you are eligible for a full refund.
2. Course Bundles:
   • Refunds for bundled course purchases are also fully flexible. You can request a full refund for the entire bundle at any time, regardless of the content accessed.
3. Technical Issues:
   • If you experience technical difficulties accessing or using the course, please contact our support team immediately. We will make every effort to resolve the issue promptly. If the issue cannot be resolved to your satisfaction, you will receive a full refund.
     
     

3. Refund Process

1. Requesting a Refund:
   
   • To request a refund, please contact our support team at hello@mrmimaroglu.com with your order number, date of purchase, and a brief explanation of your request. We respect your decision and will process your refund without further questions.
2. Processing Time:
   • Refund requests will be reviewed and processed within 7 business days.
   • Approved refunds will be issued to the original payment method within 3-5 business days after approval.
3. Disputed Charges:
   • If you believe there has been an error in billing, please contact our support team immediately. We will investigate and rectify any mistakes promptly.
     
     

4. Contact Information

For any questions or concerns regarding our refund policy, please contact us at:

Sparkle Solutions LLC
Suite 242 #5155, 2232 Dell Range Blvd , Cheyenne, WY, Laramie,
US, 82009.

hello@mrmimaroglu.com
+17867069422

Thank you for choosing Sparkle Solutions LLC. We value your business and are committed to providing exceptional service and support.